Shipping Policy – Iberico Distribution LLC

Last updated: August 28, 2026

Order Processing

All orders are processed within 1–2 business days (Monday–Friday). Orders placed after 3:00 PM EST will begin processing the next business day.

If we experience a high volume of orders, processing times may extend slightly. You will be notified if any significant delays occur.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on:

• Destination

• Package weight

• Selected carrier service

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Priority Shipping: 1–2 business days

Delivery delays may occur during holidays or carrier disruptions.

Order Tracking

Once your order ships, you will receive an email with:

• Tracking number

• Carrier information

• Estimated delivery date

Tracking updates may take 24–48 hours to appear.

Shipping Locations

We currently ship to all U.S. states and territories. We do not ship internationally at this time.

Damaged or Lost Packages

If your package is lost or arrives damaged, contact us within 48 hours of delivery with:

• Order number

• Photos of the damaged product and packaging

We will assist with a replacement or claim with the carrier.

Incorrect Address

Customers are responsible for entering a correct and complete shipping address. If an order is returned due to an incorrect address, the customer will be responsible for reshipment costs.

Perishable & Shelf-Stable Products

Our gourmet food products are shelf-stable and safe for standard transit. Please refrigerate after opening as indicated on product labels.

Contact Information

For shipping questions or support, contact us at: ibericodistribution@gmail.com